About Us

Welcome to our treasured corner of the internet, a destination born out of love for style, quality, and affordability. NANASTORE

WHO WE ARE:

Hello everyone,my name is nana and it is my great pleasure to meet you! We are a passionate and experienced team, who, for over a decade, has dedicated ourselves to the art of crafting high-quality, stylish, and affordable bag straps. Driven by an unyielding dedication and a keen eye for fashion, we are proud to have brought smiles to countless customers worldwide.

WHAT WE SELL:

Our offerings are a myriad of diverse, fashionable bag straps suitable for people of all ages. Each strap, created in our factory, is a testament to our unwavering commitment to quality and style. Whether it's alloy or full-grain leather, each material is meticulously chosen to ensure longevity. Our straps stand as symbols of versatility, comfort, and aesthetic appeal.

WHY WE SELL:

Frustrated by the limited options for quality bag straps in the market, we embarked on a journey to create our own. Passionate about fashion and the belief that everyone deserves access to great style without compromising on quality or price, we began our venture. This endeavor is not just a business, it's a mission - a mission to provide the best bag straps in the market, turning everyday bags into statement pieces.

We are equipped to handle large orders and pride ourselves in our exemplary customer service. We offer 24-hour human support to solve any queries and ensure a smooth shopping experience for our valued customers.

We understand that our journey is far from over, and with each day, we strive to improve, innovate, and create products that resonate with our customer's evolving needs. Thank you for your continued trust and support in our passion project.

ABOUT SHIPPING

We ship within 3 to 5 days. We use china Postal Air for shipping. Your local carrier will take over the delivery once it lands (such as usps,canada post, parcel force,etc),it generally takes around 10-25 days to most countries.

Each shipping has a tracking number, it is certified package, signature required. If you are not at home, you need go to your local post office to get the package. Your local post office will help to keep the package for 1-3 weeks, then return to the sender. Please convos me if you have not receive your package over 20-25 days.

We can also use DHL or EMS service, it's fast and dependable.Usually it takes 4--7 working days to US, Canada, UK, Australia and other major countries.
If you'd like to use DHL or EMS service, please let us know via conversation. Thanks a lot！

RERUTN AND EXCHANGE

Your satisfaction is our utmost priority, and we're always here to make your experience with us enjoyable. We do offer returns and exchanges. If, for any reason, you're not completely happy with your purchase, we kindly request that you get in touch with us within a week of receiving your item. Please make sure the product remains in a condition suitable for resale.

To return an item, we kindly ask you to bear the cost of shipping it back to us. Rest assured, once we receive your returned item and upon thorough inspection, we will happily refund the purchase price of your item. Please do keep in mind that while we can refund the cost of the item, the shipping fees are non-refundable.

Your understanding and cooperation are greatly appreciated. We're always here to help and provide the best customer service experience.

Welcome to our journey, where fashion meets passion, and style is just a strap away!